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Frequently Asked Questions

Why Barkaritaville Pet Resort?
We know that we are not the only choice in town, so we invite you to come in and check us out. Here are a few things we have to offer that others don’t.
- Individual nap times in daycare – Dogs go down for naps and snacks to reduce sore feet and the grumps!
- The largest indoor play areas of any daycare or boarding facility in the Corpus Christi area
- Huge outside fenced in yards, where the dogs can run and play.
- All staff are Certified Pet Care Technicians and Certified in Pet First Aid and CPR. A 24hr Self-Service Dog wash – Locally owned and managed, with 30+ plus years of experience in the animal industry.

Can I have a tour of the resort?
Sure! Our Staff will be proud to show you what a state of the art premium pet resort looks like. Feel free to stop by anytime. We pride ourselves on keeping an exceptionally clean facility.

What are our business hours?
We are open Monday-Friday 7:30am-6:00pm, Sat 8:00am-5:00pm. Sunday – Closed (full days boarding fee applies) courtesy pickup on Sundays 4:30pm-5:30pm.  *exceptions on holidays

What time is check-in and check-out?
Our check-in and check-out time is noon. A full days boarding fee will apply. Pets arriving before check-in are welcome with no extra fees, but your pet may have to wait in a holding area until their room is ready. Picking up your pet after noon will include another day of boarding.

How can I make a reservation if this is my first time to Barkaritaville?
If you have internet access you can go to barkaritavillepetresort.com and click on the reservations tab select Pet Hotel or Daycare and fill out our first time guest form. Then just e-mail or fax it to us. If you have no internet access you can stop in and pick one up.

What types of vaccines do you require for dogs?
All dogs that enter the resort are required to show proof of Rabies, Bordetella (Canine Cough), DHLPP (Distemper, Hepatitis, Leptospirosis, Parvo, Para-influenza) and a yearly healthy fecal exam to check for intestinal parasites. Beginning January 1st 2011 we are recommending frequent boarding and daycare guests receive the Canine Influenza vaccine.

What is your cancellation policy?
We fill up every day, and feel it is only fair to let us know if your dog will not attend.   If your dog is unable to come, we ask that you contact us 24 hours in advance so that another dog is able to take that spot.

Holiday Cancellation Policy
Starting the week of Thanksgiving through January 3rd, a $50 deposit (per dog) is required to confirm your dog’s hotel reservation. There is a 14 day cancellation policy and all reservations need to be changed or cancelled 14 days in advance to have the deposit refunded. HOLIDAY RESERVATIONS WILL NOT BE CONFIRMED UNTIL A DEPOSIT HAS BEEN MADE. Online deposits are processed securely through Pay Pal, or you can call the resort and give a credit card number over the phone (361-814-2275). The $50 deposit will be applied to your dogs stay over the holidays. Reservations can be cancelled by calling 361-814-2275.

How early do I need to make reservations for the Holidays?
Holiday reservations should be made well in advance as we do fill up very fast! For major holidays such as the 4th of July, Thanksgiving, Christmas, New Year’s and Spring Break week, you should plan on making your reservation several months in advance. Sooner the better.

How much does it cost to board my pet?
We have several different types of enclosures for your pet.

Is there a multiple pet discount?
Yes, if your pets are staying in the same enclosure and don’t exceed our weight limitations, the first pet is full price, and other family members are each 20% off. For daycare guests we offer 10% off for additional family members.

I have more than one dog; can they stay in the same room together?
Yes, if you want them to! As long as they get along. We do reserve the right to separate family members if they for any reason are not getting along. Full price for the new enclosure will apply.

What is a Healthy Pet Warranty?
This is a warranty that will cover up to $500 of veterinary expenses if your pet should get sick or have an injury during their boarding stay at the resort. The cost is $4 per pet per stay and is a mandatory charge. *Some exclusions apply.

What is a fecal and why do you require it?
A fecal is a laboratory test performed by your veterinarian on a fresh sample of your dog’s stool to look for parasites and/or their eggs. It is different from a heartworm test which is a blood test specifically to detect heartworms. Since we have community playtime in our yards, requiring fecal tests greatly reduces the incidence of parasite transmission from dog to dog. Although some preventatives given for heartworm are effective against some parasites, being on heartworm medication does not exclude you from getting a fecal done for your dog. Remember, all of our requirements are for the health and safety of your pet and our staff members. If your pet doesn’t have parasites they can’t transmit them to others!

What forms do I need to fill out?
New guest form – Is for our customers that have never visited our resort before and would like to use any of the services we offer.

  • Hotel Check-in form – This will need to be completed prior to each stay. This is used to give us specific information on how you would like us to care for your pet(s). This is also used to choose extra activities and services to make the “Days fly by at Barkaritaville!”
  • Doggie Daycare Reservation – Currently we accept walk-ins for doggie daycare. However, if you would like to request a specific day for daycare you can use this to notify us.
  • Temperament Test Form – Is used to help us get to know your pet(s) better prior to attending doggie daycare.
  • Training Enrollment – Is used for those interested in attending one of our training classes.
  • First Time Guest Form – The first time guest form is used to obtain new owner and pet information in order to enter you and your pet into our system.

What things do I need to bring for my pets stay?
Pet beds are available for each guest. You may bring a small blanket or flat bedding as long as it’s washable. Three toy limit please. For safety, no rope toys are allowed. Collars/leads aren’t necessary unless someone else is picking up your pet. Please make sure all belongings are labeled appropriately with your pets name prior to check in. We encourage you to bring your pet’s regular diet to help alleviate an upset tummy. If you prefer, we will feed our in-house diet which is a prescription digestible friendly diet for an additional $3.00/Day. Please bring your pet’s food and/or treats labeled with their name in zip-lock baggies no larger than gallon size. Please no Tupperware or large dog food bags. (Exceptions with long term boarding guests).

My dog has never been boarded before, do you have any tips?
The more familiar your dog is with our resort, the better they will do. Plan on bringing your pet a few times for doggie daycare so they can get to know the staff. The better they know us, the better they do. The dogs that normally do the best are the regular daycare dogs that come 1-2 times a week.  You can always bring your dog’s bed, treats and other belongings that will remind them of home.  Feel free to call and check in on your pooch anytime during their stay.

Can you give my dog their medications?
Sure, please bring it in the original packaging. If prescription, please have in labeled bottle with the directions from the veterinarian. Additional $2.00 day fee applies.

What if I have an emergency and need to board my pet after hours?
No problem, you can call us after hours and leave a message in our emergency mailbox. Someone will call you ASAP. There is a $75.00 charge in addition to boarding costs for this service. Please note this service is for existing customers only.

Do we board cats?
Yes!  Our feline guest’s will enjoy their own fun in “Catmandu” in a separate quiet and cozy room. We offer two types of enclosures.

Do you accept puppies?
We love puppies! Puppies are accepted at Barkaritaville at 16 weeks, if they have completed their first 3 sets of vaccinations as well as first vaccination for Canine Cough and Canine Influenza.

Does my dog need to be spayed or neutered for Doggie Daycare?
Due to the dynamics of group play all pets, after 6 months of age must be spayed or neutered for Doggie Daycare. However, your pet is welcome to enjoy day boarding if unaltered.

Do the dogs fight in daycare?
Just like when a child goes to school, something could happen. Our staff has been trained on how to safely manage a pack of dogs, and our staff- to-dog ratios are much higher than other doggie daycares in the area. Our staff has been trained to try to prevent fights rather than react to fights. We are also very selective in the dogs that we allow into our daycare, any dog that shows aggression at any time is not allowed. Should anything ever happen, we will inform the owner right away. Above all else, your dog’s safety is our top priority!!!

Do you have a nap time in daycare?
Yes our naps are very important and are less stressful than letting dogs play all day. It is very important to make sure dogs get plenty of rest while at the Daycare; it is like a person going to a gym for several hours a day!

Can you feed my dog lunch?
No problem! Whether boarding or daycare, just bring your dog’s lunch in and we will give them lunch at Noon. They will also rest after lunch before being allowed back into the play area.

How often will you walk my dog?
No matter which type of enclosure your pet stays in each guest is taken out three times daily for exercise and potty breaks in our large exercise yards. Guests staying in accommodations with patios will also be taken out three times daily in our exercise yards. All yards are in a secured fenced in area and each guest is always supervised at all times by one of our pet technicians. If you feel your pet needs extra activity, you might try signing up for our extra activities or enrolling your pet in doggie daycare.

Who takes care of my dog?
We have a great managers and staff!  All of our staff members are required to go through our training process reaching the Certified Pet Care Technician Level 1. In addition, all staff members are trained in Pet First Aid and CPR. They will know exactly how to care for your pet! You’re welcome to come and meet them anytime.

I would love to work at Barkaritaville…
We are always looking for some good people to work at Barkaritaville. Feel free to select the Contact us tab on our website and email us your application.

How do you keep everything clean?
All enclosures have a climate controlled HVAC system and are sanitized with our central vacuum cleaning system daily. This is an area we pride ourselves in!

What is a self serve dog wash?
Our self serve dog wash is located on the outside of our building and open to the public 24hrs a day. All the shampoo, conditioner and flea and tick rinse is included in the machine. It even has hot water for those chilly months and an automatic blast dryer. The cost is $10 for 10 minutes. We do recommend bringing a towel for the ride home. *Dog wash accepts cash only.

What is the Pet Care Association?
The Pet Care Services Association (formerly known as ABKA or American Boarding Kennels Association) is the non-profit trade association for thousands of pet care service businesses in the United States and around the world. Only Pet Care Services Association members commit to the Pet Care Services Association Code of Ethics and the Pet Owners’ Bill of Rights which assures pet owners that their beloved pets will receive professional, loving care.

WHAT IS A CERTIFIED PET CARE TECHNICIAN?
CPCT course is designed to teach the basic principles of animal care, facilities management and customer relations. This course is used by pet care facility managers for self-education and as a supplement to train staff.  Pet Care Services Association’s Education Program promotes the professional development of each member of the pet care service industry through courses that provide the necessary knowledge and skills to ensure the most responsible pet care.

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